The older gentleman who works there is extremely rude. I went in to get a new wheel bearing and I couldn't get the bearing off of the wheel axle because I forgot to unscrew the nut that was holding it in place. The man had all the tools sitting next to him to screw it off in 5 seconds, but refused and said "I charge $65 an hour. I'm not touching that". Which is extremely rude considering I came in to buy products from him but instead left with nothing because he couldn't be bothered to unscrew a nut. Keep in mind that I was the only one in the shop and there was 2 other workers sitting next to him.
Great selection. Knowledgeable staff
Best place to buy a bike !!! Real nice bike family
It is a shame that someone had to spoil your perfect five star rating - you certainly deserve that. That person can't possibly be talking about this shop. Or, it's an employee of Albes. It is a shame that anyone with a computer can just spew trash willy nilly on the internet and affect another's business or personal well being. Just sayin. Sorry for the negativity, and Thanks again.
What a great place. It seems that there are so few in customer service left in this world that care about - you know - customer service. And thank you so much for the advice Dave. My nine year old son was born with mild cerebral palsy. His motor function is limited. I've been trying to get him off the training wheels for the last two years, without success. Dave told me to take the pedals off and throw away the training wheels. Took him a half an hour and he learned to balance the bike and coast. Just like that, he can ride a bike. Pride, tears, etc. Thank you.
This bike store is great. Very knowledgeable mechanics. They built up a new frame I brought in with parts from another bike of mine. Very reasonable rates. Highly recommend.
Hamilton Bicycles Outfitters is a US Bicycle Store based in Richmond, Michigan. Hamilton Bicycles Outfitters is located at 69329 Main St, Richmond, MI 48062, USA.
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